Shift Management
Knowledge on shift scheduling, time clock, and front desk management
By Helen and 4 others5 authors29 articles
Getting Started with Shifts
How to configure and manage shifts
- Create Shift TemplatesThis article walks through how to create shift templates in NetGym.
- Build & Publish Your Shift ScheduleStep-by-step guide to building a shift schedule in NetGym and publishing it so your team can view their assigned shifts.
- How to Copy Shifts from a Previous WeekLearn how to copy shifts from a past week into your current schedule, with or without keeping shift assignments.
- How to Print or Export Your Shift ScheduleLearn how to print or save a PDF of your shift calendar.
- Transitioning from Private Classes to Shift ManagementIf you’ve been managing staff shifts by creating private or hidden classes in your scheduling system, this guide walks you through how to cleanly transition to NetGym Shift Management.
- Rollout Checklist: Before You Launch Shift ManagementUse this checklist to make sure Shift Management is ready before announcing it to your team.
- Announce Shift Scheduling to Your TeamUse this email template to announce and train your front desk team on using NetGym's shift management feature
- Front Desk Staff Quick Start: Using NetGym for ShiftsThis guide covers everything front desk staff need to know to use NetGym for scheduling, shift coverage, and (if required) clocking in and out.
- Using Shift Management on Mobile for ManagersThe NetGym mobile app allows managers to monitor schedules, review coverage and subbing activity, and verify that shifts and classes are working as expected—without needing to be at a desktop.
Managing Shifts
How to best manage shifts after launch
- Editing Shifts with Existing Cover RequestsWhat happens when you edit a recurring shift series that already has cover requests in progress.
- How to Mark a Shift as a No ShowNo Show for managers: flag missed shifts, add forgotten clock-ins, and keep attendance accurate — even on shifts with cover requests.
- Managing Shift Management Notifications for ManagersShift Management notifications help managers stay informed about schedule changes, coverage requests, and upcoming shifts—without needing to constantly check NetGym
- Managing Shift Management Notifications for StaffThis article explains how staff users can customize Shift Management notifications in NetGym, including frequency, reminders, delivery methods, and schedule updates, to stay informed about their shifts.
- Viewing Staff Availability in Shift SchedulingYou can now view staff unavailability directly in the calendar and inside the “Assign to” field when creating or editing a shift. This makes it easier to avoid conflicts and…
- Shift CrewShift Crew allows staff to see who else is working during the same time window as their shift.
- How to Add Notes to ShiftsLearn how to add, edit, and delete Shift Notes in NetGym.
- How to View Shift HistoryLearn how to see changes to a shift including shift creation, updates, assignments, shift coverage, and more.
Time Clock
How to use the Time Clock feature
- Time Clock for ManagersTime Clock is a mobile-first time tracking system that allows staff to clock in and out of shifts—and optionally track unscheduled work—while giving managers accurate, enforceable time data
- Time Clock for StaffThe Time Clock lets you clock in and out of your shifts directly in NetGym so your work hours are recorded accurately.
Time Off
How to submit and manage time off
Shift Coverage
How Shift Coverage works for managers and staff
- Picking up Open ShiftsOpen shifts give managers a flexible way to fill unassigned shifts — without immediately creating a cover request. Staff can browse and accept open shifts on their own, and managers…
- Shift Coverage for ManagersLearn how managers can handle shift coverage in NetGym, including policy configuration and tracking open coverage needs.
- Shift Coverage for StaffThis article shows you how to request coverage and what happens next.
Shift Reports & Data
Understanding NetGym's available shift insights
- Shift ReportingAccess and interpret shift reporting to track scheduled hours, coverage history, and staff shift activity across your locations.
- Shift Insights: Coverage, Behavior, and Responsiveness ReportsWhat the Shift Coverage, Behavior and Responsiveness tabs in Insights > Shifts measure.
- Labor SummaryThe Labor Summary gives you a clear view of your scheduled labor across a selected date range.
- How to Run Payroll with Shift ReportsPayroll for managers: pull, export, and correct staff hours for any pay period before you submit payroll.