What Mobile Is Best For (Managers)
Use the mobile app to:
Verify that schedules are published and visible
Monitor shift coverage and class sub requests
Confirm notifications are sending correctly
Spot last-minute issues while on the go
For setup-heavy tasks (permissions, templates, publishing schedules, policy changes), use the desktop experience.
Navigating the Mobile App
From the bottom navigation bar, managers will primarily use:
Schedule – view personal and team schedules, filter by team and location. Tap into a shift to request coverage.
Sub Board – send and monitor coverage and subbing activity: My Requests (personal class sub requests and shift cover requests) and All Requests (all staff shift cover requests and class sub requests based on managed locations)
Messages – review related communication
My Schedule vs. Team Schedule
My Schedule
Displays your personal schedule, which may include:
Classes you are teaching
Front desk or operational shifts you are scheduled for
If you are both an instructor and front desk staff, classes and shifts appear together in My Schedule, filtered by location and team.
Team Schedule
Team Schedule is used for shift and class oversight and verification on mobile.
Today, it shows:
Shift and class schedules
The full class schedule will be shown alongside the shift schedule if:
The account has the My Schedule feature enabled
The role of the user has the permission to "view all shifts and classes"
The filter for viewing 'type' = classes and shifts are on
Shift and class coverage activity
Confirmation that published shifts are visible to staff
Only users with admin or manager access can see Team Schedule.
Switching Between Locations
If you manage more than one location:
Open Schedule
Use the location dropdown at the top
Select a different site
Your view updates immediately.
This applies to both My Schedule and Team Schedule.
Sub Board – Manager View
From the mobile app, managers may see:
My Requests – your own coverage or sub needs
All Requests – staff shift coverage and class sub requests
Managers can:
See who needs coverage or a sub
Unassigned shifts that need coverage
Monitor who has been invited
Track approvals and outcomes
Confirm notifications are triggering properly
For editing policies or making bulk changes, switch to desktop.
Overseeing Front Desk Shift Scheduling
Managers commonly use mobile to:
Confirm shifts are published
Validate that staff can see their assigned shifts
Monitor front desk coverage activity
Mobile is ideal for verification and response, not configuration.
Notifications
Each staff member controls their own notification preferences.
Staff can configure:
Coverage reminders (2 hours or 24 hours before)
Coverage and request alerts (immediate or daily summary)
Automatic rule:
If a shift or class starts within 24 hours, NetGym sends an immediate alert regardless of personal settings.
Managers cannot override individual notification preferences.
Push notifications must also be enabled at the device level for alerts to appear.
Syncing Schedules to a Mobile Calendar
Managers (and staff) can sync schedules to their device calendar:
Go to Schedule → My Schedule
Tap Sync to calendar
Grant calendar permissions
Shifts and classes sync to the device’s native calendar (Apple or Android).
If managing or working across multiple locations, make sure all locations are selected. If you are not able to select more than one location, make sure syncing is on when each location is selected. This is scheduling system specific.
Manager Mobile Best Practices
Confirm staff can access My Schedule
Check filters and locations if schedules appear empty
Demonstrate the coverage workflow to new hires
Help staff enable notifications on both app and device
Ensure front desk staff see assigned shifts
Review coverage and subbing communication expectations
Show staff how to sync their calendar