Turn on “Show Unavailable” in the Calendar
To view staff unavailability directly on the schedule:
Go to Schedule > Team Schedule
Toggle on Show Unavailable (top right of the calendar)
When enabled, you’ll see:
All-day unavailability clearly displayed on the calendar
Partial-day unavailability shown in the specific time blocks affected
Unavailability across Month, Week, and Day views
This allows you to quickly spot coverage gaps and conflicts before assigning shifts.
View Availability in the “Assign to” Field
When creating or editing a shift, the Assign to dropdown now displays each staff member’s availability status for that specific day and time.
You’ll see clear indicators for:
Fully Available: No conflicts for the selected shift time
Available – Shift Today: Available for this shift, but already working another shift that day
Unavailable
Unavailable for part of the selected time (time range shown)
Unavailable (All Day) – Marked unavailable for the full day
Overlapping Shift: Already scheduled for another shift that overlaps with this one
This gives you real-time context so you can make informed scheduling decisions without leaving the shift form.
How Staff Availability Works
Permanent Weekly Availability (Set by Staff)
Staff members submit their recurring weekly availability directly in their profile (for example: Mondays 9:00–11:00 AM).
This availability:
Repeats week over week
Automatically informs scheduling conflicts
Is reflected in both the calendar and Assign to field
Manager Overrides
Managers can still assign a shift even if someone is marked unavailable.
You can proceed with the assignment. This provides flexibility for last-minute coverage or agreed-upon exceptions.
Why This Matters
With availability now visible in more places, you can:
Reduce accidental scheduling conflicts
Quickly identify who can cover open shifts
Make confident override decisions when needed