TL;DR
Shift Reporting shows who was scheduled, who actually worked, and for how long.
Compare scheduled hours vs. actual hours
See clock-in and clock-out times
Spot missing punches, No Shows, or shifts in progress
Filter by staff, team, location, or date
Export data for payroll or reporting
Use this view to quickly verify time worked and investigate discrepancies.
Shift Reporting
Within Insights (on the website) --> Shift Reporting gives you a detailed, day-by-day view of scheduled shifts, actual clock activity, and worked hours across your team. It’s designed to help you quickly answer questions like:
Who was scheduled vs. who actually worked?
Did anyone forget to clock in or out?
Which shifts were marked as No Shows?
How many hours were worked compared to what was scheduled?
Are there shifts still in progress?
What You’ll See
Each row represents a single shift for a staff member within your selected date range.
Columns include:
Name – The staff member assigned to or working the shift
Location – The club or site where the shift took place
Team – The staff member’s team or role
Date – The date of the shift
Start Time / End Time – The scheduled shift times (if scheduled)
Clock In / Clock Out – The actual times the staff member clocked in and out
Scheduled Hours – Total hours scheduled for that shift
Actual Hours – Total hours worked based on clock activity
Status – Shows No Show if a manager marked the shift as a No Show; blank for all other shifts
Employee ID – Internal identifier for the staff member
Notes – Any notes associated with the shift (when available)
Actions – Options to review or manage the shift times (varies by role and permissions)
Special states you may see:
“-” indicates no scheduled time or no clock activity
“On Shift” means the staff member is currently clocked in and working
“No Show” in the Status column means a manager marked the shift as not worked from the Team Schedule
The Status column is included in both the on-screen report and the export. To learn how to mark or undo a No Show, see How to Mark a Shift as a No Show.
Filtering & Date Selection
You can narrow down the report using:
Staff search – Quickly find a specific employee
Date range selector – View shifts across a specific day or custom range
Filters – Refine results by criteria like team or location
Sortable columns – Click column headers to sort the report
What You Can Do
From Shift Reporting, you can:
Review attendance and time worked for individual staff members
Compare scheduled hours vs. actual hours worked
Identify missing clock-ins or clock-outs
Find shifts marked as No Shows using the Status column
Monitor shifts currently in progress
Export shift data for payroll or reporting purposes
Open individual shift records to view more details or notes (based on permissions)
When to Use Shift Reporting
Shift Reporting is especially helpful for:
Payroll preparation and time verification
Auditing attendance and compliance
Investigating discrepancies in worked hours
Understanding staffing patterns across locations and teams
If you’re looking for broader insights (like trends or behavior over time), check out the other tabs in Insights, including Behavior, Responsiveness, and Shift Coverage.