General Subbing
By Danielle and 1 other2 authors19 articles
Manager Guides: Sub Requests
Guides for managers and admins on the full sub request workflow: reviewing incoming requests, approving or denying subs, assigning instructors to open shifts, and handling no-shows.
- How to find subs for classes that don't have a permanent teacherNo instructor, TBD instructor, rotating classes
- Private Trainings/SessionsWondering how you can incorporate Private Training in NetGym? See below
- How to Mark an Instructor as a No ShowHow to mark an instructor as a No Show on an approved sub request, and what to do if the No Show option isn't visible.
- My Requests vs. All RequestsUnderstand the difference between My Requests and All Requests on the sub board, and when to use each view to track sub requests.
- Marking a Sub Request as “Added to Live Schedule” (Basic Accounts)For accounts without a scheduling integration, learn how to mark an approved sub request as added to your live schedule to keep records accurate.
- Sub Request Activity TimelineThe Activity Timeline is a full chronological record of every action taken on a sub request, directly within the request details page.
- How to troubleshoot why an instructor is not seeing sub requestsWondering why an instructor is saying they are not seeing sub requests? Troubleshoot here.
- How to Configure Sub Request TimeframesLearn how to set and manage sub request timeframes to control when eligible instructors are notified and how long a request stays open.
- How to Handle Dual (Co-taught) Classes in NetGymManaging classes with two instructors in NetGym.
Instructor Guides: Sub Requests
Guides for instructors on the full sub request process: how to request a sub for a shift, pick up an open sub request, withdraw a request and check approval status.
- Invite Specific People/Send Personal Invites to your Sub Request(s)If you already spoke offline or you only want to send your sub request to specific people, follow the instructions below!
- How to Find and Respond to Sub RequestsLearn how to find available sub requests, respond to sub requests, leave comments for teammates, and know what to expect after you've been confirmed as a sub.
- Delete/cancel/change a sub request for instructorsIf you need to delete a sub request or the original instructor/sub is teaching, follow these instructions!
- How do I take my class back and cancel the sub request?Can the original instructor teach the class and no longer needs a sub? Learn more here!
- Reopening Sub RequestsWhat happens when a sub request is reopened, including how instructor statuses are reset and who gets notified.
- "Not Invited Yet" within the sub requestEver wonder who and why there are people in the "invite more" button?
- How to add classes I am subbing to my personal calendarSync your approved sub requests to your personal calendar app so subbed classes appear alongside your regular schedule.
- Share that I'm subbing to socialAbility to share a branded experience showcasing the classes I'm subbing to my social media.
- 📅 Why Your Classes Aren’t Appearing When Creating a Sub RequestBelow is a breakdown to help you quickly identify and resolve the issue
- How to hide/unhide declined sub requestsDo you want to hide sub requests you've declined? See below!