Manager Guides: Sub Requests
Guides for managers and admins on the full sub request workflow: reviewing incoming requests, approving or denying subs, assigning instructors to open shifts, and handling no-shows.
By Danielle and 1 other2 authors9 articles
- How to find subs for classes that don't have a permanent teacherNo instructor, TBD instructor, rotating classes
- Private Trainings/SessionsWondering how you can incorporate Private Training in NetGym? See below
- How to Mark an Instructor as a No ShowHow to mark an instructor as a No Show on an approved sub request, and what to do if the No Show option isn't visible.
- My Requests vs. All RequestsUnderstand the difference between My Requests and All Requests on the sub board, and when to use each view to track sub requests.
- Marking a Sub Request as “Added to Live Schedule” (Basic Accounts)For accounts without a scheduling integration, learn how to mark an approved sub request as added to your live schedule to keep records accurate.
- Sub Request Activity TimelineThe Activity Timeline is a full chronological record of every action taken on a sub request, directly within the request details page.
- How to troubleshoot why an instructor is not seeing sub requestsWondering why an instructor is saying they are not seeing sub requests? Troubleshoot here.
- How to Configure Sub Request TimeframesLearn how to set and manage sub request timeframes to control when eligible instructors are notified and how long a request stays open.
- How to Handle Dual (Co-taught) Classes in NetGymManaging classes with two instructors in NetGym.