Skip to main content

How to Create and Manage Announcement Posts

Announcement posts for managers: share quick updates with your team and see who's read them.

Written by Helen Krebiehl

Announcement posts let you share quick updates with your team — like a schedule change or a new lost and found — without asking for a response.

You'll see exactly who has read your Announcement, and your team can react with emojis and comment, if enabled.


How to create an Announcement post

1. Create Post

Start a new Announcement from web or the NetGym app:

  • Web: Navigate to Posts → + New Post → select Announcement.

  • NetGym app: Tap Posts in the bottom navigation bar → tap the + icon → select Announcement.

2. Add the Announcement Details

  1. Add a header image (optional) — upload your own, or search for a stock image or GIF. Use the edit and remove icons in the top-right corner of the image to swap or delete it.

  2. Enter a title and body. The body supports formatting, links, and images.

  3. Add an attachment (optional).

3. Configure Post Settings

Setting

Default

What it does

Expiration date

None (optional)

Moves the Announcement to Expired after this date.

Require app pop-up

Off

Shows the Announcement as a pop-up when staff open the NetGym app.

Allow comments

Off

Lets your audience comment on the Announcement.

Allow emojis

On

Lets your audience react with emojis.

Comments are off by default. Turning them off only blocks your audience — Managers and above can still comment, so you can follow up or tag @unread at any time.

4. Choose your audience

Select your Target Audience by filtering on Regions, Locations, Teams, Skills, and/or Roles.

  • If your account uses regions — or has more than 10 locations — locations appear as a dropdown so you can select an entire region at once.

  • If your account doesn't use teams, the Teams filter won't appear.

  • Use Search audience to find specific people, and Select all or Deselect all to adjust the list quickly.

  • To remove an individual, click the X next to their name.

To send an Announcement to everyone, keep the audience set to All Locations and All Teams.

5. Review and send

Review your Announcement, then click Post. Need to fix something? Click the pencil icon to jump straight back to the details step — no need to click back through each step.


How to manage an Announcement after it's sent

Announcement Filters

Front the left panel, click Announcements. Then, in the center panel, click the filter icon to access filter options:

  • Sort by — Created date or Due date (if an Announcement has one)

  • Show unread — toggle on to only display unread messages

  • Date sent — set a date range to display Announcements sent within this timeframe

  • Filter by sender — filter by sender (defaults to All Senders)

  • Include posts not sent to me — toggle on to view Announcements that weren't set to you in the audience field (defaults to off)

Post Management

Click any Announcement to open it in the right panel. Use the Post / Analytics toggle to switch between the full post and its read tracking:

  • Sent — reached via your audience

  • Unread — delivered but not viewed

  • Read — opened and viewed

From the icons at the top right, you can:

  • Set notification preferences (bell icon) — get notified of all activity or only when you're tagged.

  • Edit the content (pencil icon) — then choose to notify your audience of the update or save without notifying.

  • Edit settings and audience (gear icon) — only newly added people are notified. If you'd like to include staff after the initial send, add them via Audience.

  • Archive (folder icon) — removes it from your inbox view without deleting it.

  • Delete (trash can icon) — permanently removes the Announcement after you confirm.

  • Copy the post link (share icon)

Deleting can't be undone. If you only want an Announcement out of your view, archive it instead.


Frequently Asked Questions

Do I have to set an expiration date?

No. Expiration dates are optional — without one, the Announcement stays Active until you archive or delete it.

Can I edit an Announcement after I send it?

Yes. Click the pencil icon in the post details to edit the content, then choose whether to notify your audience about the change.

Can I still comment if comments are turned off?

Yes, if you're a Manager or above — on web and in the NetGym app. The Allow comments setting only controls whether your audience can comment.

Looking for a full Posts overview? Click here.

Did this answer your question?