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How do I change my email address?

And what is the red exclamation point?

Written by Danielle Orlick

On the mobile app:

  1. Head to the More section

  2. Tap on my profile

  3. Tap edit (under timezone)

  4. Edit your email

  5. Click update

  6. You will see a red exclamation point next to your email. This means we sent you an email to verify your new address. You must click on the link to verify and then your new email will be your username and where you receive notifications.

  7. If you are a manager/admin and changed someone's email in settings > users section. You will still see that red exclamation until the user verify's their new email.

On the web:

  1. Click on my profile

  2. Within Account Info, click edit to the right

  3. Edit your email

  4. Click save

  5. You will see a red exclamation point next to your email. This means we sent you an email to verify your new address. You must click on the link to verify and then your new email will be your username and where you receive notifications.

  6. If you are a manager/admin and changed someone's email in settings > users section. You will still see that red exclamation until the user verify's their new email.

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