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How to View and Respond to Posts

Posts for instructors: keep all important updates in one place—no more scattered chats, missed announcements, or outdated threads.

Written by Danielle Orlick

Posts is where managers send you important updates — announcements, policies that need your sign-off, upcoming events, and open classes you can pick up.

Posts show up right in your inbox, so you'll always know what's new and what's waiting on a response from you.

With Posts, you’ll get:

  • Organized updates

  • Optional comments (when enabled) to reply or tag teammates

  • Reminders to acknowledge critical info

  • Clear due dates, expirations, and start times

  • Targeted notifications so you don’t miss important updates


How to view Posts

If a Post pops up when you open the app, you must read and acknowledge (for compliance posts).

You can click Posts (megaphone icon) in the bottom navigation menu if you see an unread badge count, or if you simply want to revisit ones you've read before.


Types of Posts You’ll Receive

Announcements

  • General updates (e.g., “Mic down in Room 5” or “New lost and found”).

  • No response required.

  • You can react with emojis or comment if the sender enables comments.

Events

  • Trainings, certifications, or other important dates.

  • RSVP directly in Messenger (Yes/No/Maybe).

Compliance

  • New policies or procedures.

  • Requires you to acknowledge by the due date (like a digital signature).

Permanent Class Openings

  • See which permanent classes are available.

  • Respond with your interest.

  • You’ll be notified if approved to take over the class.

Permanent Class Opening Statuses

Status

What it means

Open

Available for responses.

Pending Approva

You’ve said “Yes,” and a manager still needs to approve (you won’t see this label, but you can filter for it).

Approved

You’ve been chosen for the class and will receive a notification.

Unavailable

No longer available; RSVP options disabled.


How to manage your Posts

Archive Posts

Archiving removes a post from your inbox view (but doesn’t delete it). You can only archive one post at a time.

Navigate to the post → click the three horizontal dots → click the archive icon Archive.

Filter Posts

You can sort and filter posts.

Click the the filter icon at the top right → select your sort and filter options.

Notifications

You can choose email, push, or both. Adjust in your profile: MoreMy ProfilePersonal Notifications

For individual post notifications, click the three horizontal dots → choose All activity (notified with all post activity) or Tag only (only notified when tagged).


Frequently Asked Questions

Why don’t I see a post?

You’ll only see posts where you’re included in the audience. If you think you should have been included, ask your manager—they can add you.

How do I reply to a post?

  • If comments are enabled: Comment and tag @sender (visible to the full audience).

  • If comments are not enabled:

    • Reply directly to the email notification (private email thread), or

    • Send a direct message if chat is enabled (tap sender’s name).

Can I respond to the Post email notification?

Yes, you can reply to the email notification for the post, which will draft an email reply directly back to the sender.

How am I notified of new posts?

Based on your chosen notification settings (email, push, or both).

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