Overview
Teams is a new way to group users by function—like Front Desk, Instructors, or Sales—making it easier to manage staff, streamline communication, and support complex studio structures.
This feature adds a flexible layer of organization beyond roles and skills, giving managers powerful tools to filter, assign, and communicate more effectively.
Common Use Cases
Targeted Communication: Filter announcement posts by team (e.g., only notify Front Desk at Richmond).
Simplified Resource Management: Assign resources to a specific team, like all Instructors.
Multi-Team Membership: Add users to more than one team when they serve multiple functions (e.g., a coach who also works reception).
Setting up Teams
Under Settings, navigate to the new Teams tab
Click "add team" and give your team a clear name and the roles that can be added to this team
Note: team names must be unique
Adding Users to Teams
Navigate to a user under Settings > Users > Edit
In the Assignments section, select one or more team for a user
Click "update user" to save the team assignment
Utilizing Teams Across NetGym
Posts: Filter by team when sending announcements or updates, so only relevant staff are notified.
Channels: Display only the necessary communication channels based on a user’s team membership.
Resources: Share relevant content to specific teams.
Directory: View which team(s) staff is on and filter by one to many teams
Users can also see which team they're assigned to in My Profile
Future Features: As more tools (like shift scheduling) integrate with Teams, expect even more control and automation.
✨ Teams can be combined with locations and skills when creating audiences to enable management to create flexible and specific segments
Coming soon! You'll soon be able to limit NetGym to teams that only YOU manage! Making it easier to view, manage, and receive notifications that are most relevant to you.
Examples
Create an announcement for all instructors:
Create a channel for Front Desk team:
Share a resource with only pilates instructors in the California region:
Share a resource with Front Desk team in the California region:
Filter Directory and Users by Team(s):
View My Teams on mobile and web:
